It's a fun, loose environment. We know what we're doing, we are very good at what we do, but I try to make it comfortable for people so when they come in, they feel comfortable and it's not real ... there's not a lot of tension, it's a comfortable environment to be in. I know going to the dentist isn't fun for anybody, so I think the more fun and free you can make the atmosphere, I think it helps people kind of relax and makes a visit maybe not quite as hard, difficult for them.
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